Refund and Returns Policy for PowerMachirari

Effective Date: December 30, 2024

At PowerMachirari, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. Please carefully review our refund and return policy below:

1. Returns

  • Eligibility: Returns are accepted within 30 days of the date of purchase. To be eligible for a return, the item must be in its original condition and packaging, unused, and undamaged.
  • Non-Returnable Items: Certain products are not eligible for return, including but not limited to:
    • Opened or used televisions.
    • Products that are marked as “Final Sale” or “Non-returnable” at the time of purchase.

2. Return Process

To initiate a return:

  1. Contact us at info@powermachirari.net or call us at (856) 931-4174 to request a return authorization.
  2. Provide your order number, reason for the return, and any relevant details.
  3. After receiving your return authorization, package the product securely in its original packaging.
  4. Ship the item back to us at the following address:
    • PowerMachirari
    • 624 W 3rd Ave, Runnemede, New Jersey (NJ)

Please note that you are responsible for the cost of return shipping unless the product is defective or damaged upon receipt.

3. Refunds

  • Once we receive and inspect your returned product, we will notify you regarding the status of your refund.
  • Refund Processing Time: Refunds will be processed to the original payment method within 7-10 business days after approval.
  • Partial Refunds: If the item shows signs of damage, misuse, or has missing parts, we may issue a partial refund based on the condition of the item.

4. Exchanges

  • We do not offer direct exchanges. If you need a different product, you must return the item and place a new order for the replacement.

5. Damaged or Defective Products

  • If you receive a damaged or defective product, please contact us within 7 days of receiving the product. We will provide instructions for returning the damaged item and issuing a full refund or a replacement, depending on your preference.

6. Refunds to Credit Card

  • Refunds will be processed to the original credit card or payment method used at the time of purchase. Please allow additional processing time for the refund to appear in your account, depending on your bank or credit card issuer.

7. Customer Support

If you have any questions about your return or refund, or if you need assistance, please contact us at:

We are committed to providing excellent service and ensuring that you are happy with your purchase. If you have any concerns or require further assistance, please don’t hesitate to reach out. Thank you for choosing PowerMachirari!